Article How Service Providers Can Keep Revenue Ahead of Investments

When you became an IT Service Provider (ITSP), you entered the knowledge business. You sell your familiarity along with the technologies your clients use, your ability to make them perform better and your ability to restore functionality when they encounter trouble. If you’ve ever asked customers what they look for in an ITSP, you likely heard them respond, “I want to deal with someone who knows what they’re talking about.”

By Howard M Cohen / 11 Apr 2017 / Topics: Unified communications